Privacy Policy
Last updated: OCTOBER 21 , 2024

All personal information registered on the info@votree.net website is managed with the utmost care. The information we keep is not sold or used for any purpose other than to ensure that you receive the best possible service. It is only used to inform you of special offers and other marketing activities from the different services of VOTREE. Your personal data can only
be revealed to a third party in case of necessity related to the purposes described above. When you register on our online shop, you can choose not to receive information from VOTREE. If you wish to unsubscribe and no longer receive information from VOTREE, send an email to info@votree.net, specifying your email address and briefly describing the reason for this choice. You are entitled to ask to know all the information concerning you kept in our system
at any time. This information can be obtained by sending an e-mail to info@votree.net. If it proves to be incomplete or incorrect, you have the right to have it corrected or deleted. All customers paying by credit card are subject to validation checks. VOTREE reserves the right to postpone any order if an additional security check is deemed necessary.

COOKIES

info@votree.net uses cookies in order to improve your experience of the site. The cookie identifies your computer and allows the site to remember your personal settings. Cookies are also used for statistical purposes. You can set your browser to notify you when a cookie is to be activated. This enables you to reject usage of this cookie or to tell your browser to erase the cookie at the end of your visit. The web shop cannot be used if you disallow cookies.

LINKS

www.votree.net may contain links to other websites beyond our control. We cannot be held responsible for content or privacy policies of such sites.

PAYMENT AND PRICES

We accept payments by Visa, MasterCard. The full amount will be charged on the date of the purchase (i.e. when you confirm your purchase). All prices are including Turkish VAT and any shipping fees (when applicable) will be added while proceeding with your order confirmation based on the delivery address. VOTREE reserves the right to modify the prices of products at any time prior notice.

SHIPPING AND DELIVERIES

Unfortunately, we do not deliver to all countries. You can get a complete list of countries we do not ship to by emailing us at info@votree.net. Additional duties and taxes may be levied by customs in the destination country and will be the responsibility of the recipient. VOTREE
cannot determine the exact amount of these fees in advance. We will deliver the Products in accordance with the delivery option selected by you. Whenever referred to, working days exclude Saturday, Sunday and public holidays. We will endeavor to deliver all orders will be
within 3-8 working days as from the day of the Contract, although these timings cannot be guaranteed.

CANCELLATION AND REFUNDS

During 14 days following the delivery of your order, you may request the exchange or refund of items, which you must return to us in unused condition accompanied by the original invoice. Returns will only be accepted if labels and original packaging are fully intact. VOTREE Online Store cannot accept returns where labels have been removed and/or damaged. You are
responsible for the shipping of returned items back to VOTREE Online Store. Items lost in transportation will not be compensated for. Shipping charges on returned merchandise are at the customer’s expense. However, VOTREE Online Store will not charge additional shipping on exchanges. Refunds for returned merchandise will be made within two weeks of the return of the product, to the original purchaser’s credit card or bank account. Note that additional duties and/or taxes will not be refunded. Neither will shipping costs. All exchanges are subject to availability. Faulty items will be exchanged to the same type of product, subject to availability. Refunds for faulty items can be made within the 14-day period following delivery. Exchanges and returns can only be made as described in VOTREE Online Store’s instructions.

RULE VIOLATION

VOTREE reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password protected areas of the site may be subject to prosecution.

FORCE MAJEURE

In case of Force Majeure, VOTREE’s obligations are procrastinated. The contract between you and VOTREE can in such cases be partially or fully terminated by yourself or by VOTREE. A Force Majeure is at the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. VOTREE will under such circumstances do all we can to solve the matter for our customers as soon and entirely as possible.

GOVERNING LAW

These terms of use are construed in accordance with Turkish law and you agree that the Turkish courts will have exclusive jurisdiction for any dispute under this agreement. The laws of your country may be different from the laws in Turkey and there may be additional legal requirements for you to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.